🛡️ Privacy Policy – GMB Review Reply Assistant

Effective Date: [Insert Date]

GMB Review Reply Assistant is a Chrome extension developed by SimplyCity to help businesses respond to Google Business Profile reviews quickly and professionally using AI-generated responses. We respect your privacy and are committed to protecting it.

📌 1. What This Extension Does

When you click “Paste answer” while replying to a Google review:

• The extension reads the text, name, and star rating of the selected review visible on your screen.

• It sends this review content only to the OpenAI API in order to generate a reply.

• It inserts the reply back into the reply field and optionally copies it to your clipboard.

This process happens only when you explicitly trigger the extension via a right-click context menu.

🔐 2. What Data We Collect

We do not collect, store, or transmit any personal data ourselves.

However, the following temporary data is sent securely to OpenAI’s API only when generating a response:

• The text of the review (including visible rating and name)

• No user credentials, email addresses, or account data are ever accessed or transmitted.

🌍 3. Where the Data Goes

Review content is sent directly to:

OpenAI API
Endpoint: https://api.openai.com/v1/chat/completions
Used solely to generate a natural-sounding review response.

OpenAI’s privacy policy is available here: https://openai.com/policies/privacy-policy

❌ 4. What We Don’t Do

• ❌ We don’t track your browsing activity

• ❌ We don’t collect analytics or usage metrics

• ❌ We don’t store any of your business or customer data

• ❌ We don’t use cookies or third-party trackers

🛠️ 5. Permissions Used

This extension requests the following Chrome permissions only to enable its core functionality:

• activeTab – to access the currently open GMB review page

• contextMenus – to show the right-click option to paste replies

• clipboardWrite – to copy replies to your clipboard

• host_permissions – to allow reading content from google.com pages

• scripting – to insert code that interacts with review reply fields

• storage – to optionally save custom prompts per star rating

Each of these permissions is used only when necessary and triggered by you.

📬 6. Contact

If you have any questions or concerns about this policy or the extension:

SimplyCity
Website: https://www.thesimplycity.net
Email: [your email address]

✅ 7. Consent

By using this extension, you consent to the limited use of review content solely to generate replies through the OpenAI API, as outlined above.

Let me know if you want this turned into a ready-to-upload HTML file or added to your WordPress or Webflow site. I can also internationalize it into Hebrew, Spanish, or other languages if needed.